Editorial policy

This policy explains how content is produced and maintained on Promissory.ca.

Who writes our content

Content is produced and reviewed by the Promissory.ca Editorial Team. We do not publish invented author identities, fake credentials or fabricated reviewer profiles.

Sourcing

  • Factual claims about Canadian law, tax, or regulated financial products are attributed to an official source.
  • Preferred sources are the Canada Revenue Agency, the Financial Consumer Agency of Canada, OSFI, the Department of Justice (federal statutes and regulations), provincial consumer protection regulators, and Statistics Canada.
  • We link directly to the source so you can verify the figure yourself.
  • Where no official figure exists, we state that and link to the source rather than estimate.

Currency and updates

  • Every page displays a last-updated date.
  • Reference pages show the date the figure was retrieved.
  • We update pages when the underlying rule, rate or threshold changes.

Independence

Advertising and affiliate relationships do not influence our editorial content. We do not accept payment to alter a comparison, ranking or factual statement. Where we earn a commission, we disclose it on the page.

Corrections

If you believe something on this site is inaccurate, contact us with the page URL and the source you are relying on. We review corrections and update the page if warranted.

What we do not publish

  • Invented statistics, rates or averages. If we do not have a sourced figure, we describe the concept without a number.
  • Fabricated author identities, credentials, testimonials or reviews.
  • Ranked lists presented as objective fact where we are paid for referrals.
  • Claims that a loan is guaranteed, or that a rate is available to everyone.
  • Content copied from another site.

How content is produced

Our editorial team uses research tools, including software, to draft and check content. Every page is reviewed against the official sources it cites before publication, and the sourcing is visible on the page so you can verify it independently. We do not publish content that we cannot support with a source.

Independence from partners

Lending partners do not review or approve our content, and they cannot request changes to a factual statement. If a partner disputes a figure, we check it against the official source and publish the result.

Complaints

If you are unhappy with our content or how we have handled a correction, write to [email protected] and we will respond.